Contact Us

By phone:


Please beware of scams such as phone phishing. This occurs when a live phone caller or an automated message is directed to your phone. The caller may ask for personal information such as account numbers, passwords, usernames, Personal Identification Numbers (PIN) or a Social Security Number. Andrew Johnson Bank will never call to request information such as this. Always be vigilant to the possibility of scams.


General Information: (423) 783-1000 Or Toll Free (877) 4AJ-Bank.


During regular bank hours, you will be answered by a “live” bank representative and he/she will direct you to the appropriate person or department. If you must leave a message, be assured we will return your call promptly.


If you want to call or fax a particular office, you can find the numbers here.

By E-Mail:


You can contact us at


We will respond to your E-Mail message as soon as possible. Remember to never send personal information such as account numbers, passwords or social security numbers by E-Mail. We will never request personal customer information by E-Mail nor will we send personal customer information through E-Mail. This is our policy to protect our customers from possible identity theft and fraud.



For online technical support, click here:

Other numbers:


Andrew Johnson Insurance and Investment Services:

Call (423) 281-0885 or Toll Free: (888) 373-5093


For Greene, Hamblen and Washington Counties and surrounding areas:

Call (423) 783-1000 or TOLL FREE: (877) 425-2265

For Bradley County and surrounding areas:

Call (423) 478-8222 or TOLL FREE: (877) 425-2265

“First Lady” Telephone Banking:


Get information on your account 24 hours a day.

You may check balances, review credit and deposit transactions, make payments, and transfer funds from any touch tone phone.


Greene and Washington Counties (423) 787-2120


Morristown (423) 235-2040


Cleveland (Toll Free) (866) 247-8060


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