General Information: 423-783-1000
Toll Free: 877-4AJ-BANK
During regular bank hours, you will be answered by a “live” bank representative and he/she will direct you to the appropriate person or department. If you must leave a message, be assured we will return your call promptly.
After Hours - Advanced Card Care Center
Need help with your debit card after hours? Call our Advanced Card Care Center and we will be happy to assist you with things such as: Lost/Stolen Cards, Travel Notifications, etc.