Contact Us

Phone

General Information: 423-783-1000
Toll Free: 877-4AJ-BANK

During regular bank hours, you will be answered by a “live” bank representative and he/she will direct you to the appropriate person or department. If you must leave a message, be assured we will return your call promptly.

After Hours - Advanced Card Care Center

Need help with your debit card after hours? Call our Advanced Card Care Center and we will be happy to assist you with things such as: Lost/Stolen Cards, Travel Notifications, etc.

(833) 664-0353

Email

PCBanker@AJBank.com 

We will respond to your email message as soon as possible. Remember to never send personal information such as account numbers, passwords or social security numbers by email. We will never request personal customer information by email nor will we send personal customer information through email. This is our policy to protect our customers from possible identity theft and fraud.